When you contact us (online or offline) in connection with a request for information, to order a product or a loaner, to try a demo, to provide you with support, we collect information necessary to fulfill your request, to grant you access to the product to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us, and the fulfillment, delivery, and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.
When you provide your name and contact information to register with such a request, the registration may identify you when you visit our websites. For ordering most products, we require you to provide an email address, since it’s the primary contact point we use to address you. Registration may also allow you to customize and control your privacy settings.